Brands Terms of Service
Last Updated: 12 February 2025
These Terms apply to all brands, agencies, and advertisers (“Brand,” “You”) using Content Rewards, operated by Content Rewards Inc., to run campaigns, upload content, or pay creators. By creating a campaign or uploading assets, you agree to these Terms.
1. ELIGIBILITY AND ACCOUNTS
1.1 You must provide accurate business information when creating your account.
1.2 You are responsible for all activity under your account.
1.3 You may not impersonate a brand unless given explicit written authorization to do so by that brand.
1.4 We may suspend or remove accounts for violations, fraud, chargebacks, or abusive behavior.
1.5 LEGAL COMPLIANCE REPRESENTATION: By using Content Rewards, you represent and warrant that your business, products, services, and all campaign content comply with all applicable federal, state, local, and international laws and regulations in every jurisdiction in which you operate or in which your campaigns may be viewed. Content Rewards does not verify the legal status, licensing, or regulatory compliance of any Brand or its products or services in any jurisdiction.
1.6 You acknowledge that it is solely your responsibility to ensure your use of the platform does not violate any applicable law, regulation, or licensing requirement. Content Rewards is not obligated to investigate, monitor, or verify the legality of your business operations, and permitting your use of the platform does not constitute endorsement, approval, or validation of your regulatory status.
2. CAMPAIGN STRUCTURE
2.1 When you launch a Campaign, you define your payout structure (CPM, retainer, per post, per clip, etc.), upload assets, and provide detailed instructions for creators. All campaign specifications—including content requirements, format guidelines, approval criteria, deliverables, deadlines, and any other conditions for participation—must be clearly documented within the Campaign Requirements and/or Campaign Description fields on the Content Rewards platform. Note: Content Rewards does not support CPA (cost-per-acquisition) campaigns.
2.2 Creators will repost/edit your content or create fresh clips depending on your Campaign type.
2.3 Content Rewards Inc. may decline or remove any Campaign for any reason, including but not limited to policy violations or legal concerns.
2.4 CAMPAIGN REQUIREMENTS PLACEMENT: All campaign requirements, specifications, deliverables, content guidelines, assets, approval criteria, and any other conditions for creator submissions MUST be included in the Campaign Requirements and/or Campaign Description fields within the Content Rewards platform. By launching a Campaign, Brands and campaign managers expressly acknowledge and agree that they understand this obligation and that any requirements not documented within the platform are unenforceable. Requirements communicated solely through external channels (including but not limited to Discord announcements, community chats, group messages, Google Docs, courses, emails, or any other medium outside the Content Rewards platform) are not enforceable and do not constitute valid campaign requirements. Supplemental guides, tutorials, or educational materials may be hosted externally and linked within the Campaign Requirements, but the enforceable requirements themselves must be clearly stated within the platform.
2.5 REJECTION CRITERIA: Brands may ONLY reject creator submissions based on requirements explicitly stated in the Campaign Requirements and/or Campaign Description within the Content Rewards platform. Brands may NOT reject, deny, or dispute submissions for failing to comply with requirements, guidelines, or instructions communicated through external channels — including but not limited to announcements, community chats, courses, Discord messages, emails, or any other medium outside the Content Rewards platform. Any rejection based on criteria not documented within the platform will be considered invalid, and the submission may be subject to auto-approval. Repeated invalid rejections based on external requirements may result in all pending submissions being auto-approved and may impact the Brand’s account standing.
3. CAMPAIGN FUNDING AND BUDGET
3.1 All payouts to creators are funded directly by your campaign budget. Campaign budgets must be fully funded before going live.
3.2 Once a campaign’s budget is fully spent, the campaign ends immediately. No further earnings will be generated.
3.3 Content Rewards Inc. cannot pay creators for earnings that exceed your funded budget.
3.4 SUBMISSION CUTOFF: Content Rewards reserves the right to close a campaign to new creator submissions once the campaign reaches 90% budget utilization. Budget utilization is calculated based on approved submissions and their accumulated views relative to the campaign’s CPM rate. This protects both brands and creators from submissions that cannot be fully compensated.
4. PLATFORM BUDGET CONTROLS
4.1 Content Rewards Inc. reserves the right to set and enforce minimum and maximum campaign budget requirements. These requirements apply BEFORE a campaign goes live. Once a campaign is live, budget requirements will not be changed for that active campaign.
4.2 MINIMUM BUDGET: CPM campaigns require a minimum budget of five hundred dollars ($500). Content Rewards may grant exceptions to this minimum at its sole discretion on a case-by-case basis.
4.3 Minimum budget requirements may be applied globally or on a per-category basis to ensure campaign quality and creator experience.
4.4 Campaigns that do not meet current budget requirements may be rejected or required to adjust funding before going live.
5. CAMPAIGN REMOVAL AND TAKEDOWN RIGHTS
5.1 Absolute Discretion: Content Rewards Inc. reserves the absolute right to remove, suspend, or reject any Campaign at any time, for any reason, with or without notice, at our sole discretion.
5.2 No explanation or justification is required for Campaign removal. Content Rewards Inc. is not obligated to provide reasoning for takedown decisions.
5.3 Removal may occur for reasons including but not limited to: policy violations, legal concerns, platform integrity, competitive concerns, quality standards, or any other reason determined by Content Rewards Inc.
5.4 Upon Campaign removal, approved creator payouts remain valid. Remaining unspent budget may be refunded minus applicable fees.
5.5 PENDING SUBMISSIONS: Upon Campaign removal, submissions that are pending review from creators with a Trust Score at or above 80% are automatically approved and paid from the campaign budget. Submissions from creators below the 80% Trust Score threshold will continue through the standard seven (7) day review window (Section 8.1); if the Brand does not act within the remaining review window, those submissions are subject to auto-approval per Section 8.2. Campaign removal does not pause or reset the review window.
6. PROHIBITED EXTERNAL REDIRECTS AND COMPETITIVE BEHAVIOR
6.1 NO EXTERNAL PLATFORM REDIRECTS: Brands may NOT use Content Rewards campaigns to redirect, funnel, or encourage creators to sign up for, register on, or use any external platform, website, app, or competing service.
6.2 Prohibited actions include but are not limited to:
(a) Requiring creators to create accounts on external websites to participate in campaigns
(b) Redirecting creators to competitor platforms after checkout or signup
(c) Using campaign descriptions, assets, or communications to promote competing services
(d) Collecting creator contact information to market external services
(e) Using Content Rewards as a lead generation tool for competing creator marketplaces
(f) Any scheme designed to divert creators away from Content Rewards
6.3 IMMEDIATE TERMINATION: Violation of this section results in immediate Campaign removal, account termination, forfeiture of remaining budget, and permanent ban from the platform.
7. CAMPAIGN PAUSE AND CLOSURE RULES
7.1 Brands may request to pause campaigns by contacting Content Rewards support.
7.2 Brands may not pause campaigns to delay creator payouts for approved submissions. Approved submissions must be paid regardless of campaign status.
7.3 To withdraw remaining budget, brands must submit a withdrawal request through the platform. Processing takes 5–7 business days and is subject to the refund policy.
8. AUTO-APPROVAL POLICY
8.1 Seven-Day Review Window: Brands have seven (7) days from submission to approve, reject, or request revision of any creator submission.
8.2 Automatic Approval: If no action is taken within 7 days, the submission is automatically approved and payment is released to the creator.
8.3 Appeal Rights: Brands may appeal an auto-approved submission within fourteen (14) days if malpractice or policy violations are discovered. Appeals require documented evidence.
8.4 Dispute Resolution: If a dispute is opened, payout is frozen until the Content Rewards team reviews and makes a binding decision within five (5) business days.
8.5 Content Rewards Inc. reserves the right to adjust auto-approval terms, review windows, and related policies for verified campaigns only.
9. REFUND POLICY
9.1 All transactions are processed through Whop. Refunds require submission of a request through the platform and are subject to manual review.
9.2 REFUND REQUEST PROCESS: Refunds are not instant. All refund requests must be submitted through the Content Rewards platform and are subject to a manual review period. Processing takes 5–7 business days. Content Rewards reserves the right to deny or hold refund requests showing suspicious patterns.
9.3 Processing Fees: Verified Brands pay 8% processing fee on refunds. Non-Verified Brands pay 10% processing fee on refunds.
9.4 ADMINISTRATIVE HOLD: Content Rewards reserves the right to retain up to twenty percent (20%) of the total campaign budget when processing any refund, when necessary to cover documented administrative costs, platform integrity investigations, or fraud-related expenses. The Administrative Hold amount will be disclosed to the Brand at the time of refund processing. When an Administrative Hold is applied, standard processing fees (Section 9.3) are waived. Trust Score based creator payouts (Section 10) remain applicable unless the Administrative Hold was triggered by a fraud investigation involving the affected creator submissions. This amount is non-refundable.
9.5 HIGH-TRUST CREATOR PROTECTION: Approved creator payouts for high-trust submissions (Trust Score at or above 80%) may be deducted from refund amounts before processing. Brands acknowledge that refund amounts may be reduced by required payouts to high-Trust Score creators with pending submissions.
9.6 No Refunds After Value Received: Once creators have posted content and delivered value, brands CANNOT demand a full refund. Creator work cannot be undone.
9.7 REFUND DISPUTE WINDOW: When a campaign is refunded, brands have seven (7) days from the refund date to dispute any creator payouts. After 7 days, payouts to eligible creators are final.
9.8 No Data Harvesting: If brand collects submission data, reviews content, or receives any value from creator submissions, no full refund will be granted regardless of approval status. This prevents using Content Rewards as free market research.
9.9 Chargebacks: Initiating a chargeback with your payment provider results in immediate Campaign termination, account suspension, and permanent ban.
10. TRUST SCORE BASED REFUND PAYOUTS
10.1 When a campaign is refunded while creator submissions are pending review, creators with high Trust Scores may still be entitled to payment from the remaining budget.
10.2 Creators with a Trust Score at or above the platform threshold (currently 80%) are eligible for refund payout protection, provided their submission’s Bot Score does not indicate artificial engagement.
10.3 VIEW COUNT FREEZE: Upon campaign refund, view counts are frozen at the exact moment of refund. Only views accumulated up to the point of refund are counted for payout calculations. No views after the refund timestamp will be credited.
10.4 If a submission’s Bot Score exceeds the suspicious threshold, the creator is not eligible for refund payout protection regardless of Trust Score.
10.5 When multiple eligible creators have unreviewed submissions and remaining budget is limited, payouts are prioritized by submission time (first submitted, first paid).
10.6 Brands acknowledge that refund amounts may be reduced by required payouts to high-Trust Score creators with pending submissions.
10.7 The Trust Score threshold and Bot Score threshold for refund payout protection may be adjusted at Content Rewards Inc.’s discretion.
11. RETAINER CAMPAIGNS
11.1 RETAINER PROGRAM: In addition to CPM-based campaigns, Content Rewards offers Retainer Campaigns where brands may engage creators for recurring deliverables over a defined term. Retainer Campaigns are governed by these Terms and the supplemental Retainer Program Terms, which are incorporated by reference.
11.2 SOLE DISCRETION: Content Rewards reserves the absolute right to approve, reject, modify, suspend, or terminate any Retainer Campaign at any time, for any reason or no reason, with or without notice, at its sole discretion.
11.3 CREATOR ELIGIBILITY: Brands may restrict Retainer Campaign participation to specific creators based on any lawful criteria. Content Rewards does not guarantee creator participation, acceptance, or performance in Retainer Campaigns.
11.4 FUNDING AND PAYMENT: Retainer Campaign budgets must be fully funded according to the payment schedule defined in the campaign setup. Content Rewards reserves the right to pause or terminate Retainer Campaigns with insufficient funding.
11.5 TERMINATION: Either party may terminate a Retainer Campaign subject to the terms defined in the Retainer Program Terms. Content Rewards reserves the right to terminate any Retainer Campaign immediately for breach, fraud, or policy violations.
11.6 DATA RIGHTS: By participating in Retainer Campaigns, you grant Content Rewards a perpetual, worldwide, royalty-free license to collect, aggregate, analyze, and use all data generated through Retainer Campaigns, including but not limited to: creator performance metrics, deliverable data, payment information, and engagement statistics. This data may be used for platform optimization, benchmarking, aggregate reporting, machine learning, or any other lawful business purpose.
11.7 NO GUARANTEES: Content Rewards does not guarantee creator availability, deliverable quality, posting frequency, engagement, or any specific outcome from Retainer Campaigns.
12. PAYOUTS AND CLAWBACKS (CPM CAMPAIGNS)
12.1 Payouts to creators are calculated per day per video, based on views from that specific day only.
12.2 Earnings are only considered final after a three (3) day validation window for that day’s views.
12.3 Brands may claw back earnings linked to suspicious or invalid activity. Clawbacks can occur per day and/or per video, not only at campaign level.
12.4 Once a creator payout has been processed, transferred, and cleared the validation window, it cannot be clawed back except in cases of documented fraud discovered within thirty (30) days of payout processing. Clawback requests must be submitted through the platform and are subject to review by the Content Rewards team, who will respond within ten (10) business days of submission.
12.5 Content Rewards Inc. may withhold, delay, or adjust payouts if fraud, botting, or policy violations are suspected.
12.6 Payout amounts shown are provisional until fraud checks and brand review are complete.
13. ASSET OWNERSHIP
13.1 If you provide content, you confirm you have full rights to use it and that creators can clip and repost it.
13.2 You grant Content Rewards Inc. a license to host, modify, and distribute your assets for Campaign purposes.
13.3 You confirm all uploaded content is legally yours and does not infringe on third-party rights.
14. RIGHTS TO CREATOR CLIPS
14.1 You receive a perpetual, worldwide, royalty-free license to repost, run ads, edit, or redistribute creator clips submitted to CPM Campaigns. For Retainer Campaigns, content ownership is governed by Section 13 of the Retainer Program Terms, which grants full assignment of rights upon payment.
14.2 You may use clips in paid ads, organic posts, landing pages, and internal promotions.
14.3 No additional payments are owed beyond your Campaign budget.
15. PAYMENTS AND PLATFORM FEES
15.1 All payments on Content Rewards are processed through Whop.
15.2 Platform fees are added on top of creator payouts and deducted from your campaign budget. Verified Brands pay 8% platform fee. Non-Verified Brands pay 10% platform fee.
15.3 Verified Brands receive reduced platform fees. Verification requirements are detailed on the platform.
15.4 Payment disputes or chargebacks result in immediate Campaign termination and potential account removal.
16. BRAND RESPONSIBILITIES
16.1 You agree to:
(a) Upload safe, legal, non-infringing content
(b) Not request creators to violate platform rules
(c) Not promote misleading content
(d) Not encourage cheating or artificial engagement
(e) Provide mandatory contact information
16.2 Violations result in immediate Campaign removal and account termination.
17. CREATOR INTERACTION
17.1 You may not:
(a) Harass or pressure creators
(b) Demand off-platform payments
(c) Ask creators to work outside the Campaign framework
(d) Force additional obligations
17.2 Creators are independent users, not your employees or contractors.
18. NON-CIRCUMVENTION
18.1 For a period following any completed campaign participation (approved creator submission with payout issued, or approved Retainer Campaign deliverable) with a Creator through the Content Rewards platform, Brands may not engage, hire, contract with, or enter into any direct business relationship with that Creator outside of Content Rewards for paid content creation, UGC production, or influencer marketing services of the type performed on the platform. The restricted period is six (6) months for CPM campaign relationships and twelve (12) months for Retainer Campaign relationships, measured from the date of the last approved submission or deliverable.
18.2 This restriction applies to all Creators with whom the Brand has completed campaign participation through Content Rewards, as defined in Section 18.1. Browsing creator profiles, messaging, or other platform activity that does not result in an approved submission does not trigger this restriction.
18.3 Violation of this non-circumvention clause entitles Content Rewards to liquidated damages equal to the greater of one thousand dollars ($1,000) or two times (2x) the platform fees that would have been owed on the circumvented transaction, plus recovery of any additional fees that would have been owed to the platform.
18.4 Brands acknowledge this restriction is reasonable and necessary to protect Content Rewards’ business interests and the integrity of the marketplace.
19. DATA USAGE AND PRIVACY
19.1 You grant Content Rewards Inc. a perpetual, worldwide, royalty-free license to collect, analyze, and use all data generated through your campaigns.
19.2 Content Rewards Inc. may use this data for platform optimization, aggregate reporting, marketing, training ML models, or any lawful purpose.
19.3 Brand data will not be shared with competing brands without consent.
19.4 DATA RIGHTS: To the extent required by applicable law, including the California Consumer Privacy Act (CCPA) and similar regulations, Brands may request access to, correction of, or deletion of their data by contacting Content Rewards through the platform’s support system. Data deletion requests will be processed in accordance with applicable law; however, Content Rewards may retain data necessary for legal compliance, fraud prevention, dispute resolution, and enforcement of these Terms.
20. APPEAL PROCESS
20.1 Brands have the right to appeal:
(a) Flagged campaigns
(b) Creator fraud determinations
(c) Clawback decisions
(d) Account restrictions
20.2 Appeals must be submitted through the support form within fourteen (14) days of the action.
20.3 Content Rewards Inc. will respond to appeals within ten (10) business days.
20.4 Content Rewards Inc.’s final decision after appeal is binding.
21. PROHIBITED BRAND BEHAVIOR
21.1 You may not:
(a) Upload copyrighted content you don’t own
(b) Upload illegal or misleading content
(c) Reverse-engineer the platform
(d) Engage in fake campaigns
(e) Use Content Rewards for harmful or deceptive activity
(f) Redirect creators to competing platforms
(g) Impersonate other brands
21.2 Violations result in Campaign removal and account termination.
22. CAMPAIGN PERFORMANCE DISCLAIMER
22.1 Content Rewards Inc. does NOT guarantee views, virality, creator participation, or performance.
22.2 There is no guarantee of any specific volume of creator clips or views.
23. FRAUD PREVENTION AND DETECTION
23.1 PAYMENT AUTHORIZATION: You warrant that you are authorized to use all payment methods associated with your account. You will be liable for any unauthorized transactions. Content Rewards reserves the right to suspend accounts and reverse transactions showing suspicious patterns or chargebacks.
23.2 FRAUD DETECTION CONFIDENTIALITY: To protect the integrity of our fraud detection systems, we cannot share information that could be used to circumvent our defenses, including specific information about detection methods, scoring weights, algorithmic factors, or individual account audits. Bot Score percentages for individual submissions are visible to both the Creator and the Brand associated with the campaign.
23.3 SOLE DISCRETION AUTHORITY: All statistics regarding engagement, views, and related content are based solely on Content Rewards data and subject to Content Rewards’ sole discretion regarding eligibility. Invalid Activity will be determined by Content Rewards in its sole discretion.
23.4 PRE/POST-PAYMENT ADJUSTMENT: In the event Content Rewards detects invalid activity, either before or after issuing a payment, Content Rewards reserves the right to debit your account and adjust future payments accordingly.
23.5 SUSPECTED ACTIVITY THRESHOLD: Content Rewards may, without providing warning or prior notice, withhold, adjust, or exclude any payments for suspected invalid activity. Action may be taken on “suspected” activity, not only “confirmed” fraud.
23.6 VERIFICATION RIGHTS: Content Rewards may require additional identity or payment verification at any time and may refuse service for failed verification.
23.7 CHARGEBACK LIABILITY: You are responsible for all chargeback fees and related costs. Excessive disputes or chargebacks will result in immediate account termination.
23.8 ACCOUNT TERMINATION: If you manipulate payouts, upload fake assets, use fraudulent payments, or cheat the system, your account will be terminated instantly.
23.9 FUND RECOVERY: Remaining balances may be used to cover losses resulting from fraudulent activity.
24. PLATFORM RIGHTS
24.1 Content Rewards Inc. may:
(a) Modify or remove Campaigns anytime for any reason
(b) Terminate brands without notice
(c) Adjust features
(d) Remove violating content
(e) Pause or reverse payouts for fraud
24.2 Content Rewards Inc. reserves the right to modify these Terms, payout rules, Trust Score thresholds, Bot Score methods, and fraud detection at any time.
24.3 We are not responsible for downtime, outages, or API issues.
24.4 PLATFORM ROLE AND NEUTRALITY: Content Rewards operates as a neutral technology platform that connects Brands with content creators and provides tools for campaign management and payment processing. Content Rewards does not monitor, verify, or assume responsibility for the legality of any Brand’s business, products, or services in any jurisdiction. Content Rewards is not the arbiter of applicable laws governing Brand operations and does not endorse, approve, or validate any Brand’s regulatory status by permitting use of the platform.
24.5 Content Rewards relies on Brand representations of legal compliance (Section 1.5) and the content moderation policies of underlying social media platforms where creator content is posted. Content Rewards reserves all rights to remove Campaigns or terminate accounts upon learning of potential legal violations, but assumes no obligation to proactively investigate or monitor Brand compliance with applicable laws or regulations.
25. DISPUTE RESOLUTION
25.1 Contact support first. We will attempt to resolve disputes within 30 days.
25.2 If unresolved, disputes go to binding individual arbitration under American Arbitration Association (AAA) rules.
25.3 Class Action Waiver: Claims must be brought individually, not as a class.
26. TERMINATION
26.1 We may remove any account immediately for breaking Terms, uploading harmful content, manipulating creators, or fraudulent behavior.
26.2 Upon termination: All Campaigns end; Access revoked; Creator payouts remain subject to fraud review.
26.3 SURVIVAL: The following sections survive termination of your account or these Terms: Section 12 (Payouts and Clawbacks), Section 13 (Asset Ownership), Section 14 (Rights to Creator Clips), Section 18 (Non-Circumvention), Section 19 (Data Usage), Section 23 (Fraud Prevention), Section 25 (Dispute Resolution), Section 27 (Limitation of Liability), Section 28 (Indemnification), and Section 29 (Governing Law).
27. LIMITATION OF LIABILITY
27.1 Content Rewards is provided “AS IS” without warranties of any kind, express or implied.
27.2 Content Rewards Inc.’s total liability shall not exceed the amount paid by you in the preceding 12 months.
27.3 Content Rewards Inc. shall not be liable for brand-creator disputes where campaign rules were not followed.
28. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Content Rewards Inc., its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your campaigns and campaign content; (b) your violation of these Terms; (c) your failure to comply with any applicable federal, state, local, or international laws, regulations, or licensing requirements; (d) any claim that your business, products, or services are unlawful in any jurisdiction; (e) your failure to comply with any third-party platform terms and conditions; or (f) any third-party claim arising from content created, posted, or promoted in connection with your campaigns. This indemnification obligation survives termination of your account and these Terms.
29. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions. Content Rewards Inc. is incorporated in the State of California.
30. CHANGES TO TERMS
Content Rewards Inc. may update these Terms at any time. Continued use constitutes acceptance.
ACKNOWLEDGMENT
By using Content Rewards, you agree:
All content you upload is legally yours; Creator clips may be used indefinitely; Performance is not guaranteed; Refunds require a request and manual approval process; High-Trust Score creators may receive payouts from refunded campaigns; You warrant authorization to use all payment methods on your account; Content Rewards may take action on suspected fraudulent activity without prior notice; You will not redirect creators to competing platforms; You will not impersonate other brands; You will not engage Creators outside of Content Rewards for 6 months (CPM) or 12 months (Retainer) following completed campaign participation, and violation entitles Content Rewards to liquidated damages as defined in Section 18; You represent and warrant that your business, products, services, and all campaign content comply with all applicable laws and regulations in every jurisdiction in which you operate; Content Rewards does not verify the legal status, licensing, or regulatory compliance of any Brand and operates as a neutral platform; All campaign requirements, assets, and approval criteria must be documented within the Content Rewards platform and requirements communicated solely through external channels are not enforceable; You may only reject creator submissions based on requirements explicitly stated within the platform; These Terms may be updated anytime.
These Terms apply to all brands, agencies, and advertisers (“Brand,” “You”) using Content Rewards, operated by Content Rewards Inc., to run campaigns, upload content, or pay creators. By creating a campaign or uploading assets, you agree to these Terms.
1. ELIGIBILITY AND ACCOUNTS
1.1 You must provide accurate business information when creating your account.
1.2 You are responsible for all activity under your account.
1.3 You may not impersonate a brand unless given explicit written authorization to do so by that brand.
1.4 We may suspend or remove accounts for violations, fraud, chargebacks, or abusive behavior.
1.5 LEGAL COMPLIANCE REPRESENTATION: By using Content Rewards, you represent and warrant that your business, products, services, and all campaign content comply with all applicable federal, state, local, and international laws and regulations in every jurisdiction in which you operate or in which your campaigns may be viewed. Content Rewards does not verify the legal status, licensing, or regulatory compliance of any Brand or its products or services in any jurisdiction.
1.6 You acknowledge that it is solely your responsibility to ensure your use of the platform does not violate any applicable law, regulation, or licensing requirement. Content Rewards is not obligated to investigate, monitor, or verify the legality of your business operations, and permitting your use of the platform does not constitute endorsement, approval, or validation of your regulatory status.
2. CAMPAIGN STRUCTURE
2.1 When you launch a Campaign, you define your payout structure (CPM, retainer, per post, per clip, etc.), upload assets, and provide detailed instructions for creators. All campaign specifications—including content requirements, format guidelines, approval criteria, deliverables, deadlines, and any other conditions for participation—must be clearly documented within the Campaign Requirements and/or Campaign Description fields on the Content Rewards platform. Note: Content Rewards does not support CPA (cost-per-acquisition) campaigns.
2.2 Creators will repost/edit your content or create fresh clips depending on your Campaign type.
2.3 Content Rewards Inc. may decline or remove any Campaign for any reason, including but not limited to policy violations or legal concerns.
2.4 CAMPAIGN REQUIREMENTS PLACEMENT: All campaign requirements, specifications, deliverables, content guidelines, assets, approval criteria, and any other conditions for creator submissions MUST be included in the Campaign Requirements and/or Campaign Description fields within the Content Rewards platform. By launching a Campaign, Brands and campaign managers expressly acknowledge and agree that they understand this obligation and that any requirements not documented within the platform are unenforceable. Requirements communicated solely through external channels (including but not limited to Discord announcements, community chats, group messages, Google Docs, courses, emails, or any other medium outside the Content Rewards platform) are not enforceable and do not constitute valid campaign requirements. Supplemental guides, tutorials, or educational materials may be hosted externally and linked within the Campaign Requirements, but the enforceable requirements themselves must be clearly stated within the platform.
2.5 REJECTION CRITERIA: Brands may ONLY reject creator submissions based on requirements explicitly stated in the Campaign Requirements and/or Campaign Description within the Content Rewards platform. Brands may NOT reject, deny, or dispute submissions for failing to comply with requirements, guidelines, or instructions communicated through external channels — including but not limited to announcements, community chats, courses, Discord messages, emails, or any other medium outside the Content Rewards platform. Any rejection based on criteria not documented within the platform will be considered invalid, and the submission may be subject to auto-approval. Repeated invalid rejections based on external requirements may result in all pending submissions being auto-approved and may impact the Brand’s account standing.
3. CAMPAIGN FUNDING AND BUDGET
3.1 All payouts to creators are funded directly by your campaign budget. Campaign budgets must be fully funded before going live.
3.2 Once a campaign’s budget is fully spent, the campaign ends immediately. No further earnings will be generated.
3.3 Content Rewards Inc. cannot pay creators for earnings that exceed your funded budget.
3.4 SUBMISSION CUTOFF: Content Rewards reserves the right to close a campaign to new creator submissions once the campaign reaches 90% budget utilization. Budget utilization is calculated based on approved submissions and their accumulated views relative to the campaign’s CPM rate. This protects both brands and creators from submissions that cannot be fully compensated.
4. PLATFORM BUDGET CONTROLS
4.1 Content Rewards Inc. reserves the right to set and enforce minimum and maximum campaign budget requirements. These requirements apply BEFORE a campaign goes live. Once a campaign is live, budget requirements will not be changed for that active campaign.
4.2 MINIMUM BUDGET: CPM campaigns require a minimum budget of five hundred dollars ($500). Content Rewards may grant exceptions to this minimum at its sole discretion on a case-by-case basis.
4.3 Minimum budget requirements may be applied globally or on a per-category basis to ensure campaign quality and creator experience.
4.4 Campaigns that do not meet current budget requirements may be rejected or required to adjust funding before going live.
5. CAMPAIGN REMOVAL AND TAKEDOWN RIGHTS
5.1 Absolute Discretion: Content Rewards Inc. reserves the absolute right to remove, suspend, or reject any Campaign at any time, for any reason, with or without notice, at our sole discretion.
5.2 No explanation or justification is required for Campaign removal. Content Rewards Inc. is not obligated to provide reasoning for takedown decisions.
5.3 Removal may occur for reasons including but not limited to: policy violations, legal concerns, platform integrity, competitive concerns, quality standards, or any other reason determined by Content Rewards Inc.
5.4 Upon Campaign removal, approved creator payouts remain valid. Remaining unspent budget may be refunded minus applicable fees.
5.5 PENDING SUBMISSIONS: Upon Campaign removal, submissions that are pending review from creators with a Trust Score at or above 80% are automatically approved and paid from the campaign budget. Submissions from creators below the 80% Trust Score threshold will continue through the standard seven (7) day review window (Section 8.1); if the Brand does not act within the remaining review window, those submissions are subject to auto-approval per Section 8.2. Campaign removal does not pause or reset the review window.
6. PROHIBITED EXTERNAL REDIRECTS AND COMPETITIVE BEHAVIOR
6.1 NO EXTERNAL PLATFORM REDIRECTS: Brands may NOT use Content Rewards campaigns to redirect, funnel, or encourage creators to sign up for, register on, or use any external platform, website, app, or competing service.
6.2 Prohibited actions include but are not limited to:
(a) Requiring creators to create accounts on external websites to participate in campaigns
(b) Redirecting creators to competitor platforms after checkout or signup
(c) Using campaign descriptions, assets, or communications to promote competing services
(d) Collecting creator contact information to market external services
(e) Using Content Rewards as a lead generation tool for competing creator marketplaces
(f) Any scheme designed to divert creators away from Content Rewards
6.3 IMMEDIATE TERMINATION: Violation of this section results in immediate Campaign removal, account termination, forfeiture of remaining budget, and permanent ban from the platform.
7. CAMPAIGN PAUSE AND CLOSURE RULES
7.1 Brands may request to pause campaigns by contacting Content Rewards support.
7.2 Brands may not pause campaigns to delay creator payouts for approved submissions. Approved submissions must be paid regardless of campaign status.
7.3 To withdraw remaining budget, brands must submit a withdrawal request through the platform. Processing takes 5–7 business days and is subject to the refund policy.
8. AUTO-APPROVAL POLICY
8.1 Seven-Day Review Window: Brands have seven (7) days from submission to approve, reject, or request revision of any creator submission.
8.2 Automatic Approval: If no action is taken within 7 days, the submission is automatically approved and payment is released to the creator.
8.3 Appeal Rights: Brands may appeal an auto-approved submission within fourteen (14) days if malpractice or policy violations are discovered. Appeals require documented evidence.
8.4 Dispute Resolution: If a dispute is opened, payout is frozen until the Content Rewards team reviews and makes a binding decision within five (5) business days.
8.5 Content Rewards Inc. reserves the right to adjust auto-approval terms, review windows, and related policies for verified campaigns only.
9. REFUND POLICY
9.1 All transactions are processed through Whop. Refunds require submission of a request through the platform and are subject to manual review.
9.2 REFUND REQUEST PROCESS: Refunds are not instant. All refund requests must be submitted through the Content Rewards platform and are subject to a manual review period. Processing takes 5–7 business days. Content Rewards reserves the right to deny or hold refund requests showing suspicious patterns.
9.3 Processing Fees: Verified Brands pay 8% processing fee on refunds. Non-Verified Brands pay 10% processing fee on refunds.
9.4 ADMINISTRATIVE HOLD: Content Rewards reserves the right to retain up to twenty percent (20%) of the total campaign budget when processing any refund, when necessary to cover documented administrative costs, platform integrity investigations, or fraud-related expenses. The Administrative Hold amount will be disclosed to the Brand at the time of refund processing. When an Administrative Hold is applied, standard processing fees (Section 9.3) are waived. Trust Score based creator payouts (Section 10) remain applicable unless the Administrative Hold was triggered by a fraud investigation involving the affected creator submissions. This amount is non-refundable.
9.5 HIGH-TRUST CREATOR PROTECTION: Approved creator payouts for high-trust submissions (Trust Score at or above 80%) may be deducted from refund amounts before processing. Brands acknowledge that refund amounts may be reduced by required payouts to high-Trust Score creators with pending submissions.
9.6 No Refunds After Value Received: Once creators have posted content and delivered value, brands CANNOT demand a full refund. Creator work cannot be undone.
9.7 REFUND DISPUTE WINDOW: When a campaign is refunded, brands have seven (7) days from the refund date to dispute any creator payouts. After 7 days, payouts to eligible creators are final.
9.8 No Data Harvesting: If brand collects submission data, reviews content, or receives any value from creator submissions, no full refund will be granted regardless of approval status. This prevents using Content Rewards as free market research.
9.9 Chargebacks: Initiating a chargeback with your payment provider results in immediate Campaign termination, account suspension, and permanent ban.
10. TRUST SCORE BASED REFUND PAYOUTS
10.1 When a campaign is refunded while creator submissions are pending review, creators with high Trust Scores may still be entitled to payment from the remaining budget.
10.2 Creators with a Trust Score at or above the platform threshold (currently 80%) are eligible for refund payout protection, provided their submission’s Bot Score does not indicate artificial engagement.
10.3 VIEW COUNT FREEZE: Upon campaign refund, view counts are frozen at the exact moment of refund. Only views accumulated up to the point of refund are counted for payout calculations. No views after the refund timestamp will be credited.
10.4 If a submission’s Bot Score exceeds the suspicious threshold, the creator is not eligible for refund payout protection regardless of Trust Score.
10.5 When multiple eligible creators have unreviewed submissions and remaining budget is limited, payouts are prioritized by submission time (first submitted, first paid).
10.6 Brands acknowledge that refund amounts may be reduced by required payouts to high-Trust Score creators with pending submissions.
10.7 The Trust Score threshold and Bot Score threshold for refund payout protection may be adjusted at Content Rewards Inc.’s discretion.
11. RETAINER CAMPAIGNS
11.1 RETAINER PROGRAM: In addition to CPM-based campaigns, Content Rewards offers Retainer Campaigns where brands may engage creators for recurring deliverables over a defined term. Retainer Campaigns are governed by these Terms and the supplemental Retainer Program Terms, which are incorporated by reference.
11.2 SOLE DISCRETION: Content Rewards reserves the absolute right to approve, reject, modify, suspend, or terminate any Retainer Campaign at any time, for any reason or no reason, with or without notice, at its sole discretion.
11.3 CREATOR ELIGIBILITY: Brands may restrict Retainer Campaign participation to specific creators based on any lawful criteria. Content Rewards does not guarantee creator participation, acceptance, or performance in Retainer Campaigns.
11.4 FUNDING AND PAYMENT: Retainer Campaign budgets must be fully funded according to the payment schedule defined in the campaign setup. Content Rewards reserves the right to pause or terminate Retainer Campaigns with insufficient funding.
11.5 TERMINATION: Either party may terminate a Retainer Campaign subject to the terms defined in the Retainer Program Terms. Content Rewards reserves the right to terminate any Retainer Campaign immediately for breach, fraud, or policy violations.
11.6 DATA RIGHTS: By participating in Retainer Campaigns, you grant Content Rewards a perpetual, worldwide, royalty-free license to collect, aggregate, analyze, and use all data generated through Retainer Campaigns, including but not limited to: creator performance metrics, deliverable data, payment information, and engagement statistics. This data may be used for platform optimization, benchmarking, aggregate reporting, machine learning, or any other lawful business purpose.
11.7 NO GUARANTEES: Content Rewards does not guarantee creator availability, deliverable quality, posting frequency, engagement, or any specific outcome from Retainer Campaigns.
12. PAYOUTS AND CLAWBACKS (CPM CAMPAIGNS)
12.1 Payouts to creators are calculated per day per video, based on views from that specific day only.
12.2 Earnings are only considered final after a three (3) day validation window for that day’s views.
12.3 Brands may claw back earnings linked to suspicious or invalid activity. Clawbacks can occur per day and/or per video, not only at campaign level.
12.4 Once a creator payout has been processed, transferred, and cleared the validation window, it cannot be clawed back except in cases of documented fraud discovered within thirty (30) days of payout processing. Clawback requests must be submitted through the platform and are subject to review by the Content Rewards team, who will respond within ten (10) business days of submission.
12.5 Content Rewards Inc. may withhold, delay, or adjust payouts if fraud, botting, or policy violations are suspected.
12.6 Payout amounts shown are provisional until fraud checks and brand review are complete.
13. ASSET OWNERSHIP
13.1 If you provide content, you confirm you have full rights to use it and that creators can clip and repost it.
13.2 You grant Content Rewards Inc. a license to host, modify, and distribute your assets for Campaign purposes.
13.3 You confirm all uploaded content is legally yours and does not infringe on third-party rights.
14. RIGHTS TO CREATOR CLIPS
14.1 You receive a perpetual, worldwide, royalty-free license to repost, run ads, edit, or redistribute creator clips submitted to CPM Campaigns. For Retainer Campaigns, content ownership is governed by Section 13 of the Retainer Program Terms, which grants full assignment of rights upon payment.
14.2 You may use clips in paid ads, organic posts, landing pages, and internal promotions.
14.3 No additional payments are owed beyond your Campaign budget.
15. PAYMENTS AND PLATFORM FEES
15.1 All payments on Content Rewards are processed through Whop.
15.2 Platform fees are added on top of creator payouts and deducted from your campaign budget. Verified Brands pay 8% platform fee. Non-Verified Brands pay 10% platform fee.
15.3 Verified Brands receive reduced platform fees. Verification requirements are detailed on the platform.
15.4 Payment disputes or chargebacks result in immediate Campaign termination and potential account removal.
16. BRAND RESPONSIBILITIES
16.1 You agree to:
(a) Upload safe, legal, non-infringing content
(b) Not request creators to violate platform rules
(c) Not promote misleading content
(d) Not encourage cheating or artificial engagement
(e) Provide mandatory contact information
16.2 Violations result in immediate Campaign removal and account termination.
17. CREATOR INTERACTION
17.1 You may not:
(a) Harass or pressure creators
(b) Demand off-platform payments
(c) Ask creators to work outside the Campaign framework
(d) Force additional obligations
17.2 Creators are independent users, not your employees or contractors.
18. NON-CIRCUMVENTION
18.1 For a period following any completed campaign participation (approved creator submission with payout issued, or approved Retainer Campaign deliverable) with a Creator through the Content Rewards platform, Brands may not engage, hire, contract with, or enter into any direct business relationship with that Creator outside of Content Rewards for paid content creation, UGC production, or influencer marketing services of the type performed on the platform. The restricted period is six (6) months for CPM campaign relationships and twelve (12) months for Retainer Campaign relationships, measured from the date of the last approved submission or deliverable.
18.2 This restriction applies to all Creators with whom the Brand has completed campaign participation through Content Rewards, as defined in Section 18.1. Browsing creator profiles, messaging, or other platform activity that does not result in an approved submission does not trigger this restriction.
18.3 Violation of this non-circumvention clause entitles Content Rewards to liquidated damages equal to the greater of one thousand dollars ($1,000) or two times (2x) the platform fees that would have been owed on the circumvented transaction, plus recovery of any additional fees that would have been owed to the platform.
18.4 Brands acknowledge this restriction is reasonable and necessary to protect Content Rewards’ business interests and the integrity of the marketplace.
19. DATA USAGE AND PRIVACY
19.1 You grant Content Rewards Inc. a perpetual, worldwide, royalty-free license to collect, analyze, and use all data generated through your campaigns.
19.2 Content Rewards Inc. may use this data for platform optimization, aggregate reporting, marketing, training ML models, or any lawful purpose.
19.3 Brand data will not be shared with competing brands without consent.
19.4 DATA RIGHTS: To the extent required by applicable law, including the California Consumer Privacy Act (CCPA) and similar regulations, Brands may request access to, correction of, or deletion of their data by contacting Content Rewards through the platform’s support system. Data deletion requests will be processed in accordance with applicable law; however, Content Rewards may retain data necessary for legal compliance, fraud prevention, dispute resolution, and enforcement of these Terms.
20. APPEAL PROCESS
20.1 Brands have the right to appeal:
(a) Flagged campaigns
(b) Creator fraud determinations
(c) Clawback decisions
(d) Account restrictions
20.2 Appeals must be submitted through the support form within fourteen (14) days of the action.
20.3 Content Rewards Inc. will respond to appeals within ten (10) business days.
20.4 Content Rewards Inc.’s final decision after appeal is binding.
21. PROHIBITED BRAND BEHAVIOR
21.1 You may not:
(a) Upload copyrighted content you don’t own
(b) Upload illegal or misleading content
(c) Reverse-engineer the platform
(d) Engage in fake campaigns
(e) Use Content Rewards for harmful or deceptive activity
(f) Redirect creators to competing platforms
(g) Impersonate other brands
21.2 Violations result in Campaign removal and account termination.
22. CAMPAIGN PERFORMANCE DISCLAIMER
22.1 Content Rewards Inc. does NOT guarantee views, virality, creator participation, or performance.
22.2 There is no guarantee of any specific volume of creator clips or views.
23. FRAUD PREVENTION AND DETECTION
23.1 PAYMENT AUTHORIZATION: You warrant that you are authorized to use all payment methods associated with your account. You will be liable for any unauthorized transactions. Content Rewards reserves the right to suspend accounts and reverse transactions showing suspicious patterns or chargebacks.
23.2 FRAUD DETECTION CONFIDENTIALITY: To protect the integrity of our fraud detection systems, we cannot share information that could be used to circumvent our defenses, including specific information about detection methods, scoring weights, algorithmic factors, or individual account audits. Bot Score percentages for individual submissions are visible to both the Creator and the Brand associated with the campaign.
23.3 SOLE DISCRETION AUTHORITY: All statistics regarding engagement, views, and related content are based solely on Content Rewards data and subject to Content Rewards’ sole discretion regarding eligibility. Invalid Activity will be determined by Content Rewards in its sole discretion.
23.4 PRE/POST-PAYMENT ADJUSTMENT: In the event Content Rewards detects invalid activity, either before or after issuing a payment, Content Rewards reserves the right to debit your account and adjust future payments accordingly.
23.5 SUSPECTED ACTIVITY THRESHOLD: Content Rewards may, without providing warning or prior notice, withhold, adjust, or exclude any payments for suspected invalid activity. Action may be taken on “suspected” activity, not only “confirmed” fraud.
23.6 VERIFICATION RIGHTS: Content Rewards may require additional identity or payment verification at any time and may refuse service for failed verification.
23.7 CHARGEBACK LIABILITY: You are responsible for all chargeback fees and related costs. Excessive disputes or chargebacks will result in immediate account termination.
23.8 ACCOUNT TERMINATION: If you manipulate payouts, upload fake assets, use fraudulent payments, or cheat the system, your account will be terminated instantly.
23.9 FUND RECOVERY: Remaining balances may be used to cover losses resulting from fraudulent activity.
24. PLATFORM RIGHTS
24.1 Content Rewards Inc. may:
(a) Modify or remove Campaigns anytime for any reason
(b) Terminate brands without notice
(c) Adjust features
(d) Remove violating content
(e) Pause or reverse payouts for fraud
24.2 Content Rewards Inc. reserves the right to modify these Terms, payout rules, Trust Score thresholds, Bot Score methods, and fraud detection at any time.
24.3 We are not responsible for downtime, outages, or API issues.
24.4 PLATFORM ROLE AND NEUTRALITY: Content Rewards operates as a neutral technology platform that connects Brands with content creators and provides tools for campaign management and payment processing. Content Rewards does not monitor, verify, or assume responsibility for the legality of any Brand’s business, products, or services in any jurisdiction. Content Rewards is not the arbiter of applicable laws governing Brand operations and does not endorse, approve, or validate any Brand’s regulatory status by permitting use of the platform.
24.5 Content Rewards relies on Brand representations of legal compliance (Section 1.5) and the content moderation policies of underlying social media platforms where creator content is posted. Content Rewards reserves all rights to remove Campaigns or terminate accounts upon learning of potential legal violations, but assumes no obligation to proactively investigate or monitor Brand compliance with applicable laws or regulations.
25. DISPUTE RESOLUTION
25.1 Contact support first. We will attempt to resolve disputes within 30 days.
25.2 If unresolved, disputes go to binding individual arbitration under American Arbitration Association (AAA) rules.
25.3 Class Action Waiver: Claims must be brought individually, not as a class.
26. TERMINATION
26.1 We may remove any account immediately for breaking Terms, uploading harmful content, manipulating creators, or fraudulent behavior.
26.2 Upon termination: All Campaigns end; Access revoked; Creator payouts remain subject to fraud review.
26.3 SURVIVAL: The following sections survive termination of your account or these Terms: Section 12 (Payouts and Clawbacks), Section 13 (Asset Ownership), Section 14 (Rights to Creator Clips), Section 18 (Non-Circumvention), Section 19 (Data Usage), Section 23 (Fraud Prevention), Section 25 (Dispute Resolution), Section 27 (Limitation of Liability), Section 28 (Indemnification), and Section 29 (Governing Law).
27. LIMITATION OF LIABILITY
27.1 Content Rewards is provided “AS IS” without warranties of any kind, express or implied.
27.2 Content Rewards Inc.’s total liability shall not exceed the amount paid by you in the preceding 12 months.
27.3 Content Rewards Inc. shall not be liable for brand-creator disputes where campaign rules were not followed.
28. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Content Rewards Inc., its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your campaigns and campaign content; (b) your violation of these Terms; (c) your failure to comply with any applicable federal, state, local, or international laws, regulations, or licensing requirements; (d) any claim that your business, products, or services are unlawful in any jurisdiction; (e) your failure to comply with any third-party platform terms and conditions; or (f) any third-party claim arising from content created, posted, or promoted in connection with your campaigns. This indemnification obligation survives termination of your account and these Terms.
29. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions. Content Rewards Inc. is incorporated in the State of California.
30. CHANGES TO TERMS
Content Rewards Inc. may update these Terms at any time. Continued use constitutes acceptance.
ACKNOWLEDGMENT
By using Content Rewards, you agree:
All content you upload is legally yours; Creator clips may be used indefinitely; Performance is not guaranteed; Refunds require a request and manual approval process; High-Trust Score creators may receive payouts from refunded campaigns; You warrant authorization to use all payment methods on your account; Content Rewards may take action on suspected fraudulent activity without prior notice; You will not redirect creators to competing platforms; You will not impersonate other brands; You will not engage Creators outside of Content Rewards for 6 months (CPM) or 12 months (Retainer) following completed campaign participation, and violation entitles Content Rewards to liquidated damages as defined in Section 18; You represent and warrant that your business, products, services, and all campaign content comply with all applicable laws and regulations in every jurisdiction in which you operate; Content Rewards does not verify the legal status, licensing, or regulatory compliance of any Brand and operates as a neutral platform; All campaign requirements, assets, and approval criteria must be documented within the Content Rewards platform and requirements communicated solely through external channels are not enforceable; You may only reject creator submissions based on requirements explicitly stated within the platform; These Terms may be updated anytime.